Screen-share issue with Teams desktop app, unable to share "Screen #2". Whenever choosing to share "Screen #2", it shares "Screen #1" instead.

Teams updates - Microsoft Teams | Microsoft Learn

b.

Also, clear the cache of Teams and see the result outcome. Below are the steps:

<1> Exit Microsoft Teams client from the Task manager.

<2> Go to File Explorer, and paste “%appdata%\Microsoft\teams” in the location box.

<3> Do the following operations:

   · Go to Application Cache > Cache and delete all files there.

   · Open Cache folder, delete all files.

   · Open database folder, delete all files.

   · Open GPUCache folder, delete all files.

   · Open IndexedDB folder, delete all files.

   · Open Local Storage folder, delete all files.

   · Open tmp folder, delete all files.


c.

If you find that Microsoft Teams give control not working when you are sharing your screen, follow the steps below to fix it.

• Go to the Admin center on Microsoft Teams.

• Head to Meetings > Meeting policies > New policy > Content Sharing, and swipe to turn on the Allow a participant to give or request control.

d.
For Microsoft Teams in a Citrix VDI environment, the relevant documentation in the link below is supplemented with some instructions, please click in and select Optimization for Microsoft Teams in the left navigation bar for your reference.
Screen Sharing issues on Microsoft Teams on VDI (Teams - Microsoft Community

e.

If the issue persists, can we collect more details from you?

1. Detailed screenshot of the issue.

2. The version of your Teams client. Click Your avatar > About > Version.

3. Does this issue has happened with all users into the organization?

Please feel free to provide us some above information as per your convenient time. Thank you very much.


Hope this information is useful to you. If there is any progress on the issue, please update it with this post and we will do our best to help you.

Thank you for your patience and cooperation, I wish you all the best!

stay healthy.