Hi,
I am looking for some clear, concise, official answers for questions regarding the private channels limit in a single team and what happens to the deleted private channels.
1. I read the documentation about private channels in Teams. I want to highlight this quote from the article:
Team owners can see the names of all private channels in their team and can also delete any private channel in the team. (A deleted private channel can be restored within 30 days after it's deleted).
2. I read the documentation about the limits in Teams. I want to highlight this quote from the article:
³ Deleted channels can be restored within 30 days. During these 30 days, a deleted channel continues to be counted towards the 200 channel per team limit. After 30 days, a deleted channel and its content are permanently deleted and the channel no longer counts towards the 200 channels per team limit.
So from no.2 I understand that only deleted standard channels count towards the limit and after 30 days have passed from the day of deletion, they are permanently deleted and stop counting towards the limit.
I couldn't find anything official about what happens to a deleted private channel after 30 days because no.1 is short on details. I assumed (and I was wrong) that it would also be permanently deleted. From my situation, after 30 days from when a private channel is deleted, the private channel is still listed under Deleted in the Channels list of the team. You can still 'restore' the channel contradicting no.1. But the sharepoint files and conversations will be gone and have to start from scratch. Which is fine because that's after 30 days and that is not my issue.
My issue is why aren't deleted private channels permanently deleted after 30 days like standard channels? They keep counting towards the limit. Does this have anything to do with private channels having their own sharepoint site collection? It's a problem that deleted private channels keep counting towards the limit even after 30 days have passed compounded by the fact one can only have 30 private channels in a single team. So once you have reached the limit, that's it. No more private channels in that team.
Another issue is that there seems to be something wrong with the limit. We have a team where it is saying "Your team has reached the maximum number of private channels." So I went to count the number of private channels and it is 25 Active and 3 Deleted. So that's 28. Should be able to create 2 additional channels. In total there are 32 channels including standard, private, active and deleted.
The main question that I would like to be answered:
Deleted private channels keep counting towards the private channel limit even after 30 days have passed. Is this how it's supposed to be? If yes, why, and is there a possibility this will change?