Hello Daniil Dolzhenkov,
Hope you are doing well. Thank you for reaching out to the Microsoft community.
As per your question, providing the answers below.
Yes, we can. The default time for redirecting to voicemail if there is no answer is 20 seconds, but it can be configured with a minimum of 10 seconds.
We cannot send missed call notification to distributed group email of the person who missed the call. After the call you can send voice mail only the callee.
We cannot send voicemails (in case if it's missed call) to distributed email to the person who missed the call. After the call you can send voice mail only the callee.
we can redirect some call to external number which is not hosted on Microsoft. You can set any number.
I therefore believe that your queries should be further investigated by our online technical support team. A support Engineer can further connect with you remotely, for further troubleshooting and involve the backend team where need be. The team might request for your public IP address or collect certain detailed logs information with more technical resources. Please understand that as public forum support, we don’t have higher permissions to check and analyze these logs or check the IP addresses and considering your scenario maybe inconveniencing, to quickly help assist, kindly contact your organization admin or you can create a service request to report this symptom to our online channel. Here is contact support document: Get support - Microsoft 365 admin | Microsoft Learn
Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. I hope for all the best!
Sincerely,
Nafis Iqbal Shuvo | Community Moderator
