I have a non-work e-mail address which I have been added as a guest account as to multiple organisations' teams channels previously. I have recently been added on this e-mail by another organisation and I cannot join as when I go to join it asks for a password which I do not seem to have correctly. When I undertake the 'forgot my password' option, it says:
"You can't reset your own password because password reset isn’t properly set up for your organization.
You must contact your administrator to both reset your password and to check your organization’s setup.
SSPR_0011: Your organization hasn’t set up a password reset policy.
If you're an administrator, you can get more information from the How to successfully roll out password reset article. If you're not an administrator, you can provide this information when you contact your administrator."
The support code is: 0d4220fc-2908-45e5-8719-e4f8fb1c2e62
I have clicked the 'contact your administrator' link multiple times and it says:
"Your admin has been notified
Only your admin can reset your password. To assist you, we've sent an email to your admin requesting a password reset.
Note that this request could take some time to complete, depending on your organization's support policies. Contact your admin or helpdesk for any further assistance."
It has been many years since using this account and I cannot recall who the original organisation was to invite me on this e-mail, and there is every possibility that I won't be able to contact them for a password reset. There has never been a microsoft account associated with this e-mail address, and I can't currently make one with it, microsoft won't let me.
Please help, I've been around and around this every way that I can imagine.