Microsoft Teams Personal doesn't start

I have just installed Microsoft Teams on my personal laptop. I logged in using my personal email on live.com. Then, I have this page and I'm stuck here. If I click on "Continue" button, nothing is happening.

What can I do?

Hi

My name is Daniel. I am an Independent Advisor.

When it comes to MS Team free, I'd like to let you know there are 2 types of accounts. Not all MS Team free accounts can be used via the MS Team Desktop app (at least as of today).
1. MS Team free personal account. https://teams.live.com/
2. MS Team free organization account. https://teams.microsoft.com/
Please note, those 2 accounts are not the same. They are indeed different.

As of the moment, MS Team free personal account can only be accessed via MS Team mobile app and via MS Team online via web browser on the computer. 

Please visit this link if you want to access MS Team free personal account from your computer: https://teams.live.com/

Having said that, MS Team free personal life account is targeted to be available on the MS Team desktop app in February 2021 but the current status is still in the rolling-out status so that means there's a chance the feature is not available yet on your account: https://www.microsoft.com/en-us/microsoft-365/r...


So let's give more time for the engineering team to finish the feature, Hopefully, we will hear good news soon. Thank you for your patience and understanding.


Having said that, on the other hand, MS Team free organization account can be accessed via MS Team mobile app, Desktop app, and via MS Team online via a web browser but requires a different URL to access it:  https://teams.microsoft.com/

So if you want to use the MS Team desktop app, as of today, you can only access it by using MS Team free organization account. The following article explains how to sign up for MS Teams free organization account: https://support.microsoft.com/en-us/office/sign...

I'd also like to let you know, MS Team free organization account has more features compared to MS Team free personal account. So please take advantage of the opportunity.


Disclaimer:
This is a peer-to-peer support forum. I'm Non-Microsoft Staff. Mostly everyone here are users, helping other users.

Kind Regards
I'm an independent advisor. I'm not a Microsoft staff.

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

But with a personal, paid Office 365 subscription?

I'm seeing exactly the same issue (OS X) - that shoudn't be the case as it's not a free account?

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have an office 365 subscription which I would expect to include Teams and it's also november so whatever they were planning to roll out never happened anyway I guess.

I use Zoom for meetings, slack for chat and skype for reliable (I know...shocker) screen sharing. I try Teams every six months or so but for one reason or another it always stops me at the front door.

.Net Developer

12 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 3, 2024 Views 8,084 Applies to: