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microsoft teams is not opening in any way

Hello,

I have a problem for about a week, I can't open/login to microsoft teams.

I tried Chrome(Version 104.0.5112.101 (Official Build) (x86_64)) , opera and safari but it always gave me the following error (pic 1.1) . I connected to different wifi's, gave all permissions, did everything that was written on the screen, but I could not get any results.

Likewise, I can't open it on my mac device (bigSur 11.6.8),

it looks like the one below(pic 1.2).

by the way i can use all other microsoft services.

What did I do?

I cleared all browser caches.

I added trusted domains.

I installed the Chrome administrative template.

I have deleted and reinstalled many times on my computer.

I completely deleted the Teams files (~/Library/Application Support/Microsoft/Teams).

I gave all the permissions.

I've reset my computer dozens of times.

I can't think of a different solution, I can access it from my phone.

Thank you for your help.


Pic 1.1


Pic 1.2

Hello! My name is Joe, and I am an Independent Advisor as well as a long-time Microsoft user. I'm sorry that you are experiencing this issue, and I am hopeful that I will be able to help you find a satisfactory solution.

Do you happen to have an antivirus or some other security software running? I'm curious if it's somehow interfering with the connection. You could try to temporarily disable it and try running Teams again to see if anything different happens.

Warm Regards,
Joe

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hello, thanks for your reply. No anti virus program/firewall is open

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Thank you for the response.

You mentioned that this problem has been occurring for about a week. Were you able to use it without issue previously?

Warm Regards,
Joe

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Hello,

Yes, i used it without any problem about 2 years

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Last updated November 19, 2022 Views 46 Applies to: