Microsoft Teams (Free) Trial Ending?

Hello,

I just received an email stating that my Microsoft Teams (Free) Trial would be expiring soon. Can you explain why I even have a trial period considering I am using the free version? What happens when this trial ends?

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Hello, I am Celso a member of the Microsoft community and a user like you. How can I help you today?

Hello, for these and other questions related to the TEAMS license please check the link below:
https://docs.microsoft.com/en-us/microsoftteams...

If after checking the information above and still have any questions please contact us again, ok

Related site:
https://docs.microsoft.com/en-us/microsoft-365/...

Have a good day!

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Hello celso,

This did not solve my problem. I am an individual user and use teams for personal use, I am not connected to any admin system.

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I got the same problem too, and I am afraid my Teams (free) community will be deleted entirely.

Hi support, could you look into my account as well? And let me know the next steps?

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"You Trial licenses will expire at the same time for all users, since you acquired them at the same time.

With the Teams Trial you get a full version of Teams, Teams free have some limitations. I don't think it is possible to move from Teams payed (trial) to Teams free, it is only possible the other way."

SOURCE: https://techcommunity.microsoft.com/t5/office-3...

Hope this helps!

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The email is from *** Email address is removed for privacy ***, could you let me know if it is the official email from Microsoft ? Otherwise it could be a phishing email I guess

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Celso I am using teams free already. I am not trying to move from trial to free version.

Can you please not reference other stuff and just give me some applicable info

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Hi Ryan

I agree with you, however I guess the email should be a phishing email, tended to get our account information.

I tried to reach out the support a few times and they asked me to post my issue in this community and now the community embarassdor ask us to find the support, seems no one could really help us lol

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Hey Peter,

Yeah, this is super frustrating. I guess we will just have to see what happens when the "expiration" date comes and goes

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Hi Ryan,

My name is Didi, an Independent Advisor.

As far as I'm aware and based on the FAQ section of the link below, the Teams Free account doesn't expire. Could you check the domain name of the sender though? Usually, a Microsoft email has this address: *** Email address is removed for privacy ***

https://www.microsoft.com/en-us/microsoft-teams...

Thank you.
Didi
Independent Advisor
(I am NOT a Microsoft Agent/Employee.)

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I'm having the exact same issue and I received the same email as you posted Ryan. My MICROSOFT TEAMS (FREE) is expiring on April 21, 2021 after 3 months. I signed up for the free teams version as well.

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Last updated April 30, 2021 Views 323 Applies to: