Microsoft Teams Free (Classic) is no longer available

Hello, Thank you for coming to the forum. My name is Fuad, and I'm happy to help you in the best way I can. Note, I am a user like you, this is a user forum and not Microsoft directly. I am sorry, but if you are using a free version of Microsoft 365 or you purchased a Microsoft Personal of Family version, you will be forced to switch to the new Teams. Microsoft has now made Microsoft Teams a paid service. So if you want to gain access to some of the features you were used to, you will need to purchase a Business Subscription. If there is anything else on this subject you have a question on, do let me know. If not, have a wonderful rest of your day. Best Regards Fuad

Hi Faud,

When I first install Microsoft Teams Desktop and login with my personal account (not business) it works. I am able to schedule Teams Meetings for free for a duration of 60 minutes.

When I quit Teams and start it up again I get the below message.

According to Microsoft, Teams is still free so I am not sure why this is happening on my machine.

Thank you

Hello again, It is a version problem. Here is what you should do, uninstall the Teams on your device. Then click this link here: https://www.microsoft.com/microsoft-teams/download-app Download Teams for Home (not Teams for Work or School). Install the Teams for home downloaded and sign in Best Regards Fuad

Thanks for your response Fuad.

I have been installing Teams for Home and Small Business. I just did again and the same issue occurred.

1)

2)

3)

4) Everything works fine.

5) I close Teams from the Systems Tray

6) I get this message screen when I open Teams Again.

Thank you for your assistance.

Hello again, Which link did you download this your Teams from? The link I gave you does not have Home and Small Business, it just has Home. That version you are downloading is no-longer going to work, Microsoft has cancelled that version. Please download from this link here, and download Home: https://www.microsoft.com/microsoft-teams/download-app Best Regards Fuad

Hi Faud,

Thanks for your response. When I click on the link you provided I get directed to the webpage I posted above.

Thanks for your assistance.

Hi,

When you searched for Teams, do you see two apps instead of one? Did you launch the one with the white logo instead of the purple logo?

Hello again, I am sorry for the doubt. Unfortunately, I don't have any further troubleshooting to offer. There are many knowledgeable users active on the forum, and I hope that someone else can offer further insight on your issue. Thank you Fuad

When I click the Download Teams for Home or Small business I get a purple Logo. Note, that although the logo is purple, the file has a different name than the work install file. See screenshots below.

Thank you for your assistance Fuad.