Hi,
I have just downloaded Microsoft Teams from Download desktop and mobile apps | Microsoft Teams
I am running version 1.4.00.4167 (64-bit). Last updated today (27th February 2021). This is the first time I have downloaded Microsoft Teams on my personal laptop. I'm a long-time user of Teams in a work capacity so I am very familiar with it.
I need to access the "Devices" option from the "Settings" menu however this option simply does not exist, as shown below:
In an attempt to remedy this, I have ran an update to Teams (although it has just been newly downloaded), closed Teams and restarted the app, and I have also followed the advice given on a separate thread - Device settings missing in Teams - Microsoft Community
The advice was to do the following:
1. Uninstall Teams from the control panel.
2. Clear the Teams credential through:
Search for Credential Manager > Windows Credential > Delete ALL Teams cache credential
3. Delete the Teams cache through below and delete everything inside
%appdata%\Microsoft\teams
4. Install Teams.
I'm getting a bit desperate as I need to use my laptop in 4 days for a crucial event, however I do not have another device to try. As I have tried various fixes without success, can somebody please offer a solution to what should be a simple issue to resolve?
Kind regards,
Anil