Microsoft LifeCam HD-3000 with Windows 10 & Microsoft Teams - not working

G'day,

I've got a  LifeCam HD-3000 running via USB working ok with Skype for Business & Zoom

But when I load Microsoft Teams, the video is just black, test call says video not working, 

Microsoft Teams Version 1.3.00.4461 (64 bit).

Help please 

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Then I'd contact Microsoft Support on weekdays by one of these phone numbers:
https://support.microsoft.com/en-us/help/405170...
You can also go here: https://partner.support.services.microsoft.com/... choose the link for Browser help, interact briefly about your exact problem. If you keep saying it didn't help it will connect you with an agent.
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I did a Windows 10 update 19603 now & camera started to work in Teams ;-)

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I am curious if it works as well, Did you go back and redo all the steps in the correct order above?

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Yes, I do. Not sure what your problem may be.

You did select the correct device under the Teams device configuration settings?

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I am curious if it works as well, Did you go back and redo all the steps in the correct order above?
no a windows 10 update fixed it

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Yes, I do. Not sure what your problem may be.

You did select the correct device under the Teams device configuration settings?

A windows 10 update fixed it

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I did a Windows 10 update 19603 now & camera started to work in Teams ;-)
how you are able to update since we are facing same issue on white balance in Teams. Skype has white balance but Teams does not

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Then I'd contact Microsoft Support on weekdays by one of these phone numbers:
https://support.microsoft.com/en-us/help/405170...
You can also go here: https://partner.support.services.microsoft.com/... choose the link for Browser help, interact briefly about your exact problem. If you keep saying it didn't help it will connect you with an agent.

Any idea how we can solve the white balance in Microsoft Teams. Skype has option but not Teams

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how we can improve whitebalance in microsoft teams

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Hi I am having an issue with the quality in MS Teams. It is a Microsoft HD 3000 webcam and being a Microsoft product I am really confused why the quality is so bad in Teams. Any suggestions on how to fix?

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Last updated June 16, 2021 Views 22,888 Applies to: