I get a bluescreen/crash my computer every time I join a Teams meeting

Hi Melene,

Can you share the dump files for a better understanding?

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/how-to-post-crash-dumps-after-blue-screen-of-death/5b11c5c7-5903-45b8-8348-0fbee6b2ba6e?tm=1517484313690

The files are on my One drive in a folder called DUMP_MSINFO_FILES

https://onedrive.live.com/?id=239924E362B57C18%21122&cid=239924E362B57C18

Hi, not sure if you can access the files. Please let me know if not.

Thanks Melene and apologies for the delay. I couldn't access the files - can you please try again?

When uploaded, right-click the file and choose share. Copy the link and post in the next reply.

Are you able to access this link:

https://1drv.ms/u/s!Ahh8tWLjJJkjgQLpUirlh_VU3a-E?e=oKBkuK

Yes, thanks. All the dumps have verifier enabled. Verifier is a tool that is bound to stress the drivers and crash the system. Have you enabled the same intentionally?

If not, please do the steps below and tell us if that crashes again.

In the search,

type cmd, right-click it and choose run as administrator.

Tyoe the following and press enter.
verifier /reset

No, verifier not enabled intentionally.

I did as you instructed, however, the cmd stated" No settings were changed"

is this the reply expected after this change?

I see, thanks. This means it is something else. Let us try enabling that and finding the offending driver.

The next step,

Let us try finding any misbehaving driver

Enable Driver Verifier:

http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

(Must create a Restore point before)

Upload the newer dumps when you get Driver_Verifier_detected_voilation.

Please note that the system might crash before you reach the desktop-if it does please let us know so that we can guide you to disable Verifier.

Selecting only NON MS files, as per the instructions - correct?

Yes, that is correct. MS drivers would very rarely cause a crash, only if the install is screwed up. Remember, if the crash happens at boot, you need to disable verifier. I live on the other side of the planet so there may be delays 🙂

Enable and Disable Driver Verifier in Windows 10 | Tutorials (tenforums.com)