Good day! Hope you are doing well. I am Jennifer, an Independent Advisor and Teams user like you.
Can you try resolution below:
1. Download the Teams app on your phone
2. Try to chat with the bot, it will say "you blocked it and cannot send messages"
3. Click the three dots/icon in the top right corner
4. Click unblock
Hope this helps.
Kindly confirm if this helps or if you still need further assistance.
Thank you and stay safe Margie!
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