Ask a new question

How can I download the original file from Teams?

I often send and receive images in Teams chats. The problem is the when I or someone else downloads an image, instead of getting the proper file properly named, what downloads appears to be a screen shot. For example, see the screen shot below. The image do be downloaded is called "Matt Searfus_August 2022 OYM_11.jpg." But when I download it by clicking on the download button in the upper right, what appears on my computer is "MicrosoftTeams-image.png". How do I download the properly named original?

I'm assuming you can't download the original file. You can just rename the file to the name the file was or brag to Microsoft

2 years of experience on Microsoft apps (I'm not Microsoft staff. this is a user forum)

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Steve! My name is Abdullah, I will try my best to assist you with your issue so that you find a satisfactory solution.

Please follow the steps below:

1. Go to the Teams chat of the person with whom you shared the file/picture.
2. When in your in the chat Window of that person, beside his/her name, you should be able to see Chat, Files, Activity…
3. Select Files and search for the file/picture you want to download the original version of.
4. Once found the file, please choose the … (ellipses) button and you should be able to see:
A) Open in Browser.
B) Download.
C) Copy link.

Please choose Download and you should get the original file downloaded.

Please let me know if the above steps helped you. Thank you.

Best,
Abdullah

7 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

But if we want o download a video from Teams chat then how can we download, as i tried from in chat there is no option. I also tried to go in MS Stream but there i'm also not able to find an option to download. Do you have an info for that?

Thanks & Greetings: Messam

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Abdullah, thank you for that. It did work. Pain in the neck to have to take that extra step, though. Why can't you just download the original file from the chat itself? Microsoft needs to fix that.

Hello Steve! My name is Abdullah, I will try my best to assist you with your issue so that you find a satisfactory solution.

Please follow the steps below:

1. Go to the Teams chat of the person with whom you shared the file/picture.
2. When in your in the chat Window of that person, beside his/her name, you should be able to see Chat, Files, Activity…
3. Select Files and search for the file/picture you want to download the original version of.
4. Once found the file, please choose the … (ellipses) button and you should be able to see:
A) Open in Browser.
B) Download.
C) Copy link.

Please choose Download and you should get the original file downloaded.

Please let me know if the above steps helped you. Thank you.

Best,
Abdullah

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Steve,

Thank you for the confirmation.

I am happy that it helped you. You can pass your feedback to Microsoft via:
https://feedbackportal.microsoft.com/feedback/f...

Please let me know if there is anything else or else you can mark this question as resolved by selecting yes under this response.

Thank you.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated August 8, 2024 Views 8,050 Applies to: