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Copilot Studio Agent Triggers not working

I am trying to use the new trigger feature to send proactive message (adaptive card) in teams.

There is not much documentation on this apart from Lisa Crosbie's YouTube.

I can get the trigger to work in the Copilot Studio test environment and the adaptive card is send correctly in teams, however when I try to trigger it outside of copilot (in this case sending email) the Power Automate flow is executed but not the Copilot Studio agent.

I have tried both adding topic triggered by action and also by adding action to call the Power Automate flow which sends the Adaptive card. I have stripped back the flow so there are no input or output parameter but still getting nothing.

Has anyone else managed to get this working and can advise?

Dear Andrew Murphy5,

Greetings!
Thanks for reaching out to this community.

 

Based on your description, I understand your query related to using the new Copilot Studio Agent trigger feature to send proactive message (adaptive card) in Teams.

However, since Microsoft has specific support channel capabilities for certain scopes and different support attributes and we provide some limited knowledge about some aspects of the scenarios, for questions specifically related to Power Automate, it's recommended to post your concerns in the appropriate community. You can find expert support in the "Copilot Studio" or "Power Automate" section in Microsoft Power Platform Community. Please believe experts in this category have extensive knowledge and can provide customized solutions to unique problems.

I apologize for redirecting you to a different community, but I believe this step will ensure faster and more accurate assistance for your specific scenario.

 

Thanks for your understanding. Your patience and cooperation will be greatly appreciated!

Sincerely,

Connery You

*Beware of scammers posting fake support Numbers here

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Question Info

Last updated April 25, 2025 Views 338 Applies to: