Copilot stopped responding in Team

Recently setup copilot for teams, Worked beautifully for a day. Day 2 it has stopped responding and i cant figure out why. Works fine in copilot studio. Thank you

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Hi, Justin. I am an independent advisor, trying to help other users in the Community with my experience in Microsoft products. Please note that I am a user like you and don't work directly for Microsoft. I’m sorry that Copilot stopped responding in Team. I understand how frustrating that can be. Rest assured I will try to provide you with a solution. I take it you are currently using a WIndows device. In the article https://www.thewindowsclub.com/copilot-not-working-in-windows the following steps are highlighted to help resolve the issue: "Copilot is not working on your computer, follow the solutions mentioned below to resolve the issue. Update Windows if Copilot is not showing up Check your Internet Connection Enable Copilot using the Registry Editor Shutdown your computer and then restart Run the Copilot command Enable Copilot using the Registry Editor Open Registry Editor by searching it out from the Start Menu. Go to the location mentioned below. HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows Right-click on Windows, go to New > Key, and name the newly created key WindowsCopilot. You then have to right-click on WindowsCopilot and select New > DWORD (32-bit). Name the newly created value TurnOffWindowsCopilot, double-click on it, and enter ‘0‘ in the Set Value option. Finally, check if the issue is resolved. Run the Copilot command An alternative way to activate Copilot is by running a specific command. However, it’s important to note that this method only turns on the tool and doesn’t restore the Copilot icon. So, if you want to use Copilot again, you will have to execute the command each time. Launch Run and run the command mentioned below. microsoft-edge://?ux=copilot&tcp=1&source=taskbar " DiSCLAIMER: This is a non-Microsoft site. The page seems to provide accurate and reliable information. Beware of advertisements on the site that may advertise products frequently classified as PUPs (Potentially Unwanted products). Please do thorough research on any product advertised on the site before downloading and installing it. I hope this helps, let me know if this contradicts what you need. I remain helpful in answering any more of your questions. Best Regards, Femi.

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Thanks for the reply, to clarify I can see it in teams it just doesnt reply. It did for a day then stopped

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Hi again, Justin I'm sorry I wasn't able to help, unfortunately, I do not have any more troubleshooting to offer, there are experts on the platform and I hope someone else will look at your issue. Thanks, Femi

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I have the same exact issue. It is a game changer if it works but I cannot roll this out to my organization if it just won't respond or take 5-10 minutes to respond.

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I have the same issue with one of my bots.
Any workarounds?

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I found out that if I disabled "dynamic chaining" that is a preview feature, it fixes my issue where it is not responding.

I also enabled the "latency message" which helps with user experience to know the copilot is thinking vs just waiting and getting a message 30 seconds to a minute later.

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Chaning is not enabled, but i will try the latency tip to see if something is cooking or it is just dead! Thanks

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Thank you. I have already tried this. Also uninstalling bot from teams and reinstalling. And offcourse publish…

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Hi Justin, I'm having a similar issue. Did you ever resolve this?

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Last updated April 17, 2025 Views 3,179 Applies to: