Cannot use the custom audio setup in MS Teams after updating to windows 11

Hi Zamostni,

Thank you for choosing Microsoft community.

Based on your description, please Make a test call under Teams Settings > Devices to diagnose the problem (if any).

And according to my research, per some user's experience, using the microphone and speaker on the identical Bluetooth headphones somehow works the issue out. However, it reduces quality. You may give a try if you don't mind. 

Hope it helps! If any update, welcome to share with us.

Thanks & Stay safe,

Qian

Hi,

The problem is I need to use only speakers from BT device and not Mic - what you described works, but the "custom setup" doesn't.

Best Regards

Having just done some testing (I use Nvidia Broadcast to help with noise issues) This only seems to affect Bluetooth custom audio setups. I can create a custom setup with Nvidia Broadcast as the Mic and another audio device as the speakers, however like you I cannot find a way to get the Bluetooth headset to be part of the mix. Looks like some broken part of the Bluetooth stack in 11 (even a completely fresh install of 11 has the same issues).

If you haven't found it already, the following post shows a workaround that worked for me (basically disabling the handsfree element of the Bluetooth headset fixes the issue leaving only the 'music' part, this allows for teams custom device config but you do lose the handsfree for other software than teams)

Fix for bluetooth headphones or speaker using hands-free audio when - Microsoft Community