Accessing Crash Reports

Since changing my CPU and Motherboard recently, I have experienced several random crashes.

These crashes show an alert screen telling me that my PC encountered a problem and will shut down. It then gathers diagnostics for Microsoft and gives a "stopcheck" code briefly.

Can I access these diagnostic reports and if so, where do I look for them?

Thanks.

Answer
Answer
I think the most ideal channel for your situation is the Windows support channel.

There are 2 ways to get Widows technicals support. You can use both if you want to.

1. Please visit this link to reach out to the Windows expert community:
https://answers.microsoft.com/en-us/windows/forum

2. Please visit this link to reach out to Widows live chat support agent:
https://support.microsoft.com/en-us/contactus/

Please visit the link above then click the link: "Contact support in the browser instead." then type in "Windows Agent" > select No 3 Times > Select "talk to a person" > Select Windows > select technical support > select "Message a Windows Advisor".

Kind Regards.
I'm an independent advisor. I'm not a Microsoft staff.

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Question Info


Last updated November 9, 2021 Views 46 Applies to: