Skype for Business is removed when you upgrade to Office 2016

Technical Level : Basic

Summary
How to re-install Skype for Business should it be removed when upgrading to Office 2016.
Details
Problem

Consider the following scenario.

  • You have the stand-alone version of Skype for Business installed on your computer.
  • You have Office 365 Business or Office 365 Business Premium and upgrade Office 2013 to Office 2016.

When you do this, you may experience the following issues:

  • The Skype for Business client is removed.
  • When you try to reinstall the stand-alone Skype for Business client, you receive the following error message: We have detected these newer versions of Office installed on your device.

Workaround

To work around this issue, install Skype for Business from the one of the following Microsoft websites:

Language

Download link

64-bit version

Arabic (Saudia Arabia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Bulgarian (Bulgaria)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Chinese (Simplified)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Chinese (Traditional)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Croatian (Croatia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Czech (Czech Republic)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Danish (Denmark)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Dutch (Netherland)

Skype for Business (stand-alone)

Skype for Business (64-bit)

English (US)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Estonian (Estonia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Finnish (Finland)

Skype for Business (stand-alone)

Skype for Business (64-bit)

French (France)

Skype for Business (stand-alone)

Skype for Business (64-bit)

German (Germany)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Greek (Greece)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Hebrew (Israel)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Hindi (India)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Hungarian (Hungary)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Indonesian (Indonesia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Italian (Italy)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Japanese (Japan)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Kazakh (Kazakhstan)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Korean (Korea)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Latvian (Latvia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Lithuanian (Lithunia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Malay (Malaysia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Norwegian (Norway)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Polish (Poland)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Portugese (Brazil)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Portugese (Portugal)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Romanian (Romania)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Russian (Russia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Serbian (Latin)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Slovak (Slovakia)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Slovenian (Slovania)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Spanish (Spain)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Swedish (Sweden)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Thai (Thailand)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Turkish (Turkey)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Ukranian (Ukraine)

Skype for Business (stand-alone)

Skype for Business (64-bit)

Vietnamese (Vietnam)

Skype for Business (stand-alone)

Skype for Business (64-bit)

More Information

This issue occurs because the download links for Skype for Business client in the Office 365 admin center refer to the earlier version of Office.

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Hi,

Are these links for the Skype for Business Full Client?

I am having the problem above when trying to install Skype for Business 2015 full client from my Office 365 Business Premium. It gives the  error message that a newer version is installed and then the installation failes.

Do you have links to the full Skype for Business client that can be used with Business Premium?

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Please see Skype for Business support page for assistance:

 

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I have tested with all solution given.  Still shows 

We are sorry, Office click-to-Run installer encountered a problem … Microsoft Office Standard 2016... uninstall and try this installation again.

When I uninstalled Office 2016 and installed Skype for Business, Office 2016 will not be able to be installed.

It has been weeks and I still cannot find a solution. 

Hope Microsoft can give a solution.

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It tries to install the whole office suite, but still doesnt install skype for business because i already have office 365 installed. I tried Skype for business basic stand-alone but then it can't be installed because I have office 365. An error occurs in Dutch about 'click & ready' won't work because office 365 is already installed. I need SfB temporarily for working at home and the office still uses SfB for reasons of because. Now i have to use another computer without office installed to accommodate SfB Basic. Microsoft products that won't work together. The mind boggles.

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Hi..I am having same issues today July 2020..any solution?

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Hello,

I just recently installed Office 2019 Home & Business 32-bit based on C2R (Click-To-Run / A aortata di clic) and I was no longer to restore my Skype for Business.

After several search, whereby I was following the download from Microsoft website, I ends up here and tried this "Skype for Business (stand-alone) and finally I got my problem fixed, Skype has been successfully installed.

Hence, sice this article is dated 2015 and refer to Office 2016 as main topic, I am hereby to report it as solved in similar case for Office 2019 H&B version, if it may helps others.

I would suggest Microsoft team to link this solution close in the Download Center page option for Microsoft Skype for Business Basic too.

Thanks,

Fabio

PS. @svalderas Article Author a genuine thanks, you saved my day! Few less white hair saved!

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Last updated April 7, 2024 Views 41,517 Applies to: