We are currently upgrading Office 2010 STD in our network to Office 2016 Professional Plus (with latest August 2016 updates).
We have however experienced a problem with selected (very few) .docx file, where they will not open on some machines after upgrading to Office 2016. This is the error:
We're sorry. We can't open xxxxx.docx because we found a problem with its contents.
Xml parsing error
Location: Part: /word/document.xml, Line: 2, columnL 4363639
Some machines can however open the files without issue, so the files are not corrupted.
In each of the files with issues, it seems to be related to "grouped" elements/images. When, from a machine that can open the file, you ungroup the element and save, then the machine who can't open the file, can open them.
This is a very strange issue, and there doesnt seem to be anything on the net about it.
Has anyone else experienced this problem?