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May 10, 2024
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WINWORD.EXE remains running when Word is closed - high CPU usage
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Try starting Word using the Safe switch (hold the Ctrl key whilst starting Word) accept the popup prompt
Create a doc as usual, save and exit. Does the process end? (As seen in task manager>Processes)
If yes then some add-in is causing the problem.
Currently win11 Pro & O365 Bus, multiple devices
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I have the exact same issue. Fan is running. Only thing open is Explorer. Also running Windows 7 and Office 2010. CPU 50% with winword.exe.
Tried the safe open option and no difference.
Will reboot and see if that helps.
I'd be grateful for advice as well
Thanks you,
Cathy
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The bit version of win and the bit version is of no consequence (other than you would need 64bit win to install 64bit Office, & MS doesn't recommend that you use 64bit Office)
If it operates fine when Word/Safe is run but is intermittent when using Word normally it means something is holding the word process open. Usually an add-in, which maybe Anti-virus integrated software, and if its the anti-virus program its often necessary to uninstall/completely remove the AV before retesting
Currently win11 Pro & O365 Bus, multiple devices
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Ensure also that you are not running Word in compatibility mode.
There were also problems reported by at least two Anti-Virus software makers, so perhaps uninstall any AV, and use that makers completely remove utility, before retesting
Currently win11 Pro & O365 Bus, multiple devices
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b) Windows Explorer shows preview - WINWORD.EXE starts
Has anyone else came to the same conclusion?
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Disabling preview does not work for me. WINWORD.exe always stays resident after existing word and consume 5 times as much CPU as when it was actually being used.
UD: It turned out to be an add-on. In my case a maths one. Cannot remember which.
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Try starting Word using the Safe switch (hold the Ctrl key whilst starting Word) accept the popup prompt
Create a doc as usual, save and exit. Does the process end? (As seen in task manager>Processes)
If yes then some add-in is causing the problem.
Simple solution, worked better than any other idea. thanks a ton
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Question Info
Last updated May 7, 2024 Views 76,021 Applies to: