We have 50 computers running Office 2013 through Office 365.
One and only one user, who happens to be a director, cannot open most word documents.
I have been sent one such document. I can open it. Others can open it. It is a boring 1 page letter.
He has no addins installed and has no other problems with the computer. He is using Microsoft Security Essentials. He is running Windows 7 64 bit, and the latest version of Office 2013 32bit.
Here is a demonstration of the crash happening when downloading an RTF file off our sharepoint site https://www.youtube.com/watch?v=Y2ZXXhRjw3M
Any one got any ideas?
Thanks in advance.