Word 2016 with Windows 10 Picture Resize Problem

When I hover over any of the corners of a picture to resize (smaller or larger--doesn't matter), hold the mouse button down and barely begin to slowly drag, the picture jumps to a huge size (three times larger than the page) and often also flips the image vertically or horizontally.

I am not crossing over other edit points on the picture (the other little white, round circles bordering the picture after it's selected) an answer suggests in another similar post.

Again: this happens when trying to make it small or bigger.

I have tried with no success:

*closing and reopening Word

*restarting (or turning off completely and waiting a while before turning on again) the computer

*holding down the shift key as I drag

*holding down the control key as I drag

*putting the picture elsewhere on the page

*cutting and pasting the picture again in the same document or a new one

 There is a guy with a YouTube video

showing the same problem, but as far as I can tell, no one has been able to find a solution.

*Note: His problem is in Excel. Mine is in Word. I haven't tried it in Excel.

I'm having other weird issues with the Suite as well though, and I wonder, did I just get a bad download? Is that even a thing? I bought it directly from Microsoft, so it can't be because a third party had fiddled with it.

Hi Stella,

First, I would like to collect the following information:

1. Do all pictures and documents have the same issue?
2. Does this happen randomly or always?
3. A screenshot of the Office version you are using. To check it, open File > Account > under Product Information.


4. An example file which has this issue. You can upload it to OneDrive and share us a link.

Regards,
Linda

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Hi Stella,

Any updates?

Regards,

Linda

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Last updated January 15, 2022 Views 2,907 Applies to: