Can you provide us with a "sanitized" small example file? Include text in the example file pointing out exactly what we are supposed to be looking at.
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As well, (in addition to, not just instead of) you could provide us with screen captures here of a "good" and "bad" grid.
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Off the top of my head, when I single file is having any sort of problem my first suspicion is "document corruption. The first thing I would try to do is create a new copy of the file. Open a new blank file. Add a couple of blank paragraphs at the bottom
of the original document. Select all of the document EXCEPT those blank paragraphs. Copy and Paste into the new blank document. Save with a new name.
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You don't want to copy/paste the very last paragraph mark in a document because it is the last "section" in the document and actually "contains" the document formatting information. This last paragraph mark may contain the corruption, which is why you don't
want to copy it.
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Upload Example - Trouble Shooting - Share Personal OneDrive File (not Business OneDrive)
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Trouble shooting problems in files can be like a visit to the dentist, a long, slow painful process of us trying to “extract” the clues needed to recognize the problem in a back and forth flow of questions and answers so that we can come
up with a / “the” solution.
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Often it is faster and easier for everyone if we have a “sample file” get "hands on", to look at, and to “play with”.
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This next link provides some tips on setting up a sample file and specific instructions for uploading and "sharing" it for us to access:
The first 2 minutes of this video gives an example of What I mean by a “simple” example. Use short simple names and quantities, and just 2 or 3 rows per sample data you want calculations done on.You want simple numbers so you can do the math checks in your head.
. ***** . As computer scientists we are trained to communicate with the dumbest things in the world – computers – so you’d think we’d be able to communicate quite well with people. Prof. Doug Fisher
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