The cursor icon strange in the office 2016 with windows 10 creator

There is something wrong with my office , only in Word 2016.

the mouse cursor become strange when put it in the picture or table.

look at the screenshot below:

|

Hi,

Allow us to verify some details so we can properly isolate the issue.

  • Have you also done any updates to your Office apps after the Windows update?
  • What is the current build of Office is installed on your computer?

We will wait for your reply.

Regards.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

While your screen shots make it look a bit "chunky", the change in the mouse cursor is what is to be expected as a result of the change in functionality when you left click.

 when over a picture, right clicking will bring up a context sensitive menu

 Left clicking and dragging will allow you to vary the row height

Clicking on the + will insert a row.

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
dougrobbinsmvp@gmail.com
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

The cursor is alright when I install the office . And it becomes strange right now. i don't know why.

maybe something not compatibility

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

1. install the windows 10

2. update the windows 

3. install office ( cursor is normal)

4. install something else i need ( cursor normal)

5. becomes error after several times reboot

i'm not sure when it becomes error in  4 or 5

my office is 16.0.4266.1001

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Based on what you've mentioned, the issue seems to have happened after installing that other software that you said you needed. Indeed, there may be a compatibility issue between Office, and what you have installed. Will it be okay if we ask what software or app was that?

We're just here for your reply.

Regards

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you for your reply.

This problem happens randomly, i can show you what i had installed.

but it is OK right now when I reply you.

and it will become error after  several  minutes~

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

To further isolate the issue, we suggest doing an automatic repair of Office from the Control Panel, and see how it goes. Please make sure to choose the steps intended for Windows 10. Kindly click on this link to see the steps.

We're just here for your feedback.

Regards.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Seems that i have the same problem after the creator update. Win 10 pro 1703. Very small cursor on word 2016 build 7967.2161 german. No aditional updates or installations made.

regards

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi,

Did you also update the Office apps on your PC? We suggest doing an automatic repair of Office from the Control Panel like what we have suggested above, to isolate the issue. Please go this link and follow the steps after choosing Windows 10  among the options.

We're here for your updates.

Regards.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated October 5, 2021 Views 2,197 Applies to: