Does anyone know how to solve this problem?
You are not going to like my answer. I am sorry about that.
1. Get Mendeley to update their product, or
2. Use Word 2010 instead of 2016.
Neither is satisfactory, I am sure. The thing is Microsoft does not control whether or when Mendeley chooses to update their Add-In. They have chosen to be compatible/useful with Word 2010 rather than more recent versions.
I hope this information helps. Please let me know if you have any more questions or require further help.
Sun Prairie, Wisconsin
Legal website: http://addbalance.com
29 people were helped by this reply·
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.