emailing file attachments from Word, with non-latin characters in file name

when I have a document open in Word, and I email it directly from Word, this works fine as long as my default email client is Outlook. 

But if I use any other email client, I run into problems when the file name is in Hebrew. The file name is not rendered correctly, and comes out in meaningless characters, like this: ׳›׳•׳×׳¨׳•׳× ׳ ׳*׳’׳ ׳™׳×.doc

This issue arises only when emailing directly from Word. 
If I save the file to my desktop, and right-click it, and choose send to/mail recipient, the file name is rendered correctly.

I tried running full repair of my US english office installation, and also of my hebrew language pack, but it did not help.

 

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Last updated December 21, 2017 Views 43 Applies to:
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okay, macropod has provided a lot of excellent input on msofficeforums, at the thread mentioned above. He suggested over there  that it might be a bug specific to Office 2016.

I therefore bring the issue back to this forum, seeking further insight into this issue.

Is there any way to change the way Word 2016 encodes the file names?

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I have been told also by the support team of my email client that this seems to be a microsoft problem. They think that I would have to install a hebrew edition of windows in order to solve the problem. 

I don't want to go that far, so if anyone has a less radical solution, I would be happy to hear.

I am presently running english language windows, with hebrew only as an added input language.

My office installation is english, with hebrew language pack.

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