Unable to connect to internet

Since installing Windows 10 I have not been able to get to connectivity to save my Word or Excel documents to OneDrive or able to connect to templates. 

Trying to follow the treads I have now signed myself out of Office but not I can not log in as I get the error " We are ;unable to connect right now. Please check your network and try again later."

I am running and showing Product Activated Microsoft Office Professional Plus 2013. I connect to the internet on my PC via Wifi. 

Fooling the threads, I have repaired Office via control panel and rebooted but still can not connect which means that I can reach templates or save anything to OneDrive. 



In Word, go to File>Options>Trust Center>Trust Center Settings>Privacy Options and check the box for "Allow Office to connect to the Internet".

Hope this helps,
Doug Robbins - MVP Office Apps & Services (Word)
It's time to replace ‘Diversity, Equity & Inclusion’ with ‘Excellence, Opportunity & Civility’ - V Ramaswamy

1 person found this reply helpful


Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated April 11, 2021 Views 3,190 Applies to: