It has become impossible to use the Microsoft Word program.
The cursor resides at the top of the page. When I try enter to move it down to the next line, it goes to the bottom of the page. I tried to go to page lauout and install a new margin template. That does not work.
The last time I looked at the program, the page came up looking a lot like Excel with cells simular to Excel all over the page. I tried opening a new page. It opened in the same format.
Do I have a virus that just attacks Microsoft Word?
My secretary taught Microsoft Word. I took my laptop to the office and had her take a look at it. She told me that I should delete Word and reload it from the disk. I would be happy to do that, but I run the risk that Microsoft may not allow me to reload it from the disk.
I really need the use of the program because I have a lot of articles that Ihave to write. I am stuck using Works. This seems to slow down my progress substancially.
Information on box implies 1 year technical support. I called support and they told me that I only had 3 months support. Also if you would like to do a go to meeting with me on my computer, I am open to that.