I have had my Dell labtop for almost 2 years loaded with 64-bit Windows and MS 2007 Home & Student. All of a sudden I cannot open MS Word without a blue screen appearing and automatic shut down. The error message includes BCCode: 3b and BCP1 00000000C0000094 and BCP2 FFFFF960000792BE and BCP3 FFFFF880087C8BC0 and C:\Windows\Minidump\020712-21964-01.dmp and C:\Users\Tracey Lee\AppData\Local\Temp\WER-84739-0.sysdata.xml. I just installed a new USB 3G modem and a new HP laserjet printer. I can print Excel documents but cannot open a Word doc without it crashing. Please help.
I have uninstalled and re-installed MS Home & Student and run a memory check.