Error opening word docx file in Office 2003

I encounter this error message "There was an error opening the file" when I open a docx word file in MS Office 2003.
I have installed Office 2003 SP3 and installed the file format converter too.
I have installed the latest version of the file format converter.

I had no problems opening the files when I was using Windows XP Pro SP3 but now I occasionally get the error message for some of the files in Windows 7 Professional.

I am the administrator and I have all the rights.

Anyone had ever encountered this?
 

Question Info


Last updated November 19, 2018 Views 7,560 Applies to:

By "file Format converter" do you mean you have the "Office Compatibitliy Pack" installed?

To download the Compatibility Pack, visit the following Microsoft Web site: http://www.microsoft.com/downloads/thankyou.aspx?familyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466

Pay attention to what else you are doing when the problem occurs. Does it happen only with specific files or seemingly random ones.

Next time you get the error, try going into the event viewer and seeing if you can find an associated error logged:

Examine the Vista/Win7 Event Viewer

http://windows.microsoft.com/en-US/windows-vista/Open-Event-Viewer how to start event viewer

http://www.petri.co.il/vista-event-viewer.htm - what you are seeing in the event viewer & how to use it

Vista and Win7 Event Viewer are essentially the same.

Something is “broke”. What is happening when you try to open it? Is there an error message?

Take a look in the Event viewer, go to the Start menu, enter "event" in the search window, click on "Event Viewer".

In event viewer, open the Error and Warning message categories. Look for a source like Outlook or MS Office and also look for the time that you had the problem (ie just a couple of minutes ago).

Report the error code and full, exact error message text you find that appear relevant.

 
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When things are bad, you can either:
- cuss,
- cry or
- laugh ...

Why not choose to laugh

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This may be related to the fact that Word 2003 cannot handle Office 2007/2010 format templates - see http://www.gmayor.com/Problems_opening_2007_docs.htm
Graham Mayor (Microsoft Word MVP)
For more Word tips and downloads visit my web site
https://www.gmayor.com/Word_pages.htm

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This may be related to the fact that Word 2003 cannot handle Office 2007/2010 format templates - see http://www.gmayor.com/Problems_opening_2007_docs.htm

But the same file was able to open in Windows Xp Pro.

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By "file Format converter" do you mean you have the "Office Compatibitliy Pack" installed?

To download the Compatibility Pack, visit the following Microsoft Web site: http://www.microsoft.com/downloads/thankyou.aspx?familyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466

Pay attention to what else you are doing when the problem occurs. Does it happen only with specific files or seemingly random ones.

Next time you get the error, try going into the event viewer and seeing if you can find an associated error logged:

Examine the Vista/Win7 Event Viewer

http://windows.microsoft.com/en-US/windows-vista/Open-Event-Viewer how to start event viewer

http://www.petri.co.il/vista-event-viewer.htm - what you are seeing in the event viewer & how to use it

Vista and Win7 Event Viewer are essentially the same.

Something is “broke”. What is happening when you try to open it? Is there an error message?

Take a look in the Event viewer, go to the Start menu, enter "event" in the search window, click on "Event Viewer".

In event viewer, open the Error and Warning message categories. Look for a source like Outlook or MS Office and also look for the time that you had the problem (ie just a couple of minutes ago).

Report the error code and full, exact error message text you find that appear relevant.

 
If my GM allows me to check on her laptop again, I will take not of the error, if any, on the event viewer.


Did this solve your problem?

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How satisfied are you with this response?

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This may be related to the fact that Word 2003 cannot handle Office 2007/2010 format templates - see http://www.gmayor.com/Problems_opening_2007_docs.htm
tried that.. but still unable..

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I have windows 10 (upgraded from 7) and office 2003.  Several months ago I installed the converters to access DOCX files and didn't have any issue.

About a week ago, it stopped working with "Error opening file" and I was stuck with only being able to access .DOC files.

After much messing about, regregistering the dll and checking forums etc., I simply uninstalled the compatability pack and reinstalled it.  All works perfectly again now.

I suspect I installed some add-in that broke stuff.

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