Mail Merge not saving data source

When I try to save a mail merge data source with my mail merge document, it doesn't save it, so each time I come back to do the mail merge, I have to re-find the data source.  Is this a known issue or is there a work around?
Answer
Answer
If you are opening your Mail Merge Main Document, the data source has moved (i.e. does not exist at the original location) and you respond to Word's suggestion to find the data source, even when you save the Mail Merge Main Document, the new location will not be saved.

In that case, it is worth trying:
 a. click Mailings Tab->Start Mail Merge->Normal Word Document, i.e. remove the existing data source. all your fields will remain, but you may lose other things such as sorts/filters/destination settings.
 b. save/close the file
 c. re-open
 d. attach the data source, re-impose any sorts/filters etc.
 e. save/close
 f. re-open and test.

If that does not help, what is the data source?

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Last updated December 10, 2020 Views 17,198 Applies to: