Merge to Email is greyed out.

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Thank you, that was very helpful. One last question. I can't "Merge to Email", it's greyed out. On the walkthrough you sent, it says "Merge to E-Mail is unavailable if you have not selected your default email program.". How do I select my default email program? I thought it was already selected in my preferences for my Mac? 

Also, I still want to add a subject line, will I get that option when I finally "Merge to E-Mail"?

Answer
Answer

Merge to Email is available only if Outlook is set as your Default email program. The macOS does set the default, but sets it to its own email program :-)

That has to be done by changing the General Preferences in Apple's Mail.app to specify Outlook as the default. It's best to Quit Word before doing so.

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Regards,
Bob J.

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Last updated April 16, 2021 Views 57,118 Applies to: