How to Revert to Previous Version of Word (Office 365) on Mac OS

Hi there I have a question.  Just yesterday I used the office updater program on Mac OS High Sierra to update my office 2016 apps to the latest versions.  The Word version is 16.9 (180116).  

Unfortunately, I am having some major issues with some of my regular templates in Word.  Pages of text are printing on top of each other, and places where there should be text are blank.  I would like to revert to the version of Word prior to this one, but can't seem to find any help in how to do this for Mac OS.  All the answers out there seem to be for Windows users.  I found the site on which to download the previous update package for Office 2016 apps on Mac...but am unsure as to how to apply the package...Do need to delete my current Word application from Applications, and then open the update package? or something else?

Any help would be greatly appreciated, since my work depends on the templates I have acquired.

Joshua

 

Question Info


Last updated November 9, 2018 Views 1,634 Applies to:
Answer

For anyone looking for the way to revert to a previous version of any Office (2016) application on Mac OS High Sierra (10.13.2) the following worked for me:

  1. Go into one of the office Apps and choose Help > Check for Updates at the top of the screen.  Turn off automatic updates.
  2. Find the previous version of the particular application you want to revert  (Word, Outlook, Powerpoint, Excel) on the Office Update History for 2016 page:  Update History for Office 2016.  You can download the installer package for the individual app and not the whole Office 365 update by clicking the links on the right hand side (Word, Excel, etc).  
  3. Before opening the update pkg, delete the application (Word, Excel, etc) from your Applications folder in the Finder.  It will go to the trash (in case you need to restore it).
  4. Open the installer package and it will re-install the previous version for you.  You may need to open it and force quit 1-2 times before it will function correctly again for some reason.
  5. Wait until a later date and try updating again when hopefully the bugs have been worked out :), and if you have time, post on here about your problem, so that they can work on a fix to it. 

Joshua

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