I work in IT support and have a user who has a mac book and is receiving the error message:
"Sorry, Office 365 has been configured to prevent individual acquisition of Office Store Addin-ins".
The users profile is set up as an admin. I have asked the user to go through the online portal and they get the same error. I have checked with our 3rd line support team and add ins are not blocked on the system - I myself have a Windows 10 PC and I can access the store. I have reinstalled Office on the macbook to ensure it is 365 and not 2016 (not that this should make a difference). The user has an iMac set up the same though it is on the domain and works fine.
Any help with this would be greatly appreciated.