Internal error in visio

Any suggestitons on the error message in Visio 2010 Premuium - When I attempt to copy an object or graphic, I get "visio internal error #-1 Action 1021:copy.  I closed and reopened the file then closed visio and reopened still with no success.
 

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Last updated September 11, 2018 Views 32,055 Applies to:

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This kind of error is generally seen when a file has some corruption, possibly very minor - meaning that you can still open and print, for instance, but some action, like copying shapes, causes an error.

If you have one or two files that seem to see this problem, try cleaning them up (after making backup copies) using suggestions from this article:http://support.microsoft.com/kb/826418 / "How to troubleshoot damaged drawings in Visio"

Specifically, try the "Methods to try if you can open the drawing" section:

Method 1: Save the file as an XML drawing

Save the drawing as an XML drawing (.vdx file), and then save the XML drawing as a drawing (.vsd file). To do this:

  1. Start Visio, and then open your drawing.
  2. On the File menu, click Save As.
  3. In the Save As dialog box, click XML Drawing (*.vdx)in the Save as type box, and then type a file name in theFile name box. Specify a location where you want to save the drawing file, and then clickSave.
  4. Close all the drawings that are currently open.
  5. On the File menu, click Open.
  6. Locate the XML drawing (.vdx) that you saved earlier in step 3, and then clickOpen.
  7. On the File menu, click Save As.
  8. In the Save As dialog box, click Drawing (*.vsd) in the Save as type box, and then type a file name in the File name box. Specify a location where you want to save the drawing file, and then clickSave.
  9. Close the drawing.
  10. On the File menu, click Open
  11. Locate the drawing (.vsd file) that you saved earlier in step 8, and then clickOpen.

There are other options in that section, but this one is the most effective.


Barb
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Try this and does not work...Refresh re-installed of Visio, but continue to failed. Any other solution.


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Upgrading from Visio 2007 Professional 32bit to Visio 2010 Professional 64bit did the trick for me. 

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I tried this. I removed the visio completely and re-installed it. Nothing works!

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Nothing?


Visio stencils and addons for engineering and software
http://www.paulherber.co.uk/

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Have been having this same problem for some time now.  Seems that if I don't create the drawing myself in Visio 2007 then I have the problem.  Just had another person send me a Visio 2010 (32 bit) file and have tried saving it as XML drawing, Visio 2002 and others with restart of visio / reopen / resave and correct ' nothing' works.  rather irritating that simple copy / paste operations don't work.  Many other editing functions seem to have problems as well.  

Any suggestions would be helpful.  Even if you think Visio 2010 upgrade would fix it.

 

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Sounds to me like Visio is busy doing something or waiting for some input.

Visio stencils and addons for engineering and software
http://www.paulherber.co.uk/

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The above instructions do not work. I've upgraded to Visio 2010 and no longer have the problem.

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The above instructions have not worked. Upgraded to Visio 2010 and everything seems fine now.

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Thanks! it works.

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