Internal Error: #2131

Trying to open a visio drawing file and I get this error:


Internal Error: #2131

Action 1283: Open File



The Action number sometimes will change upon repeated tries to open the file.  Any ideas?

Question Info

Last updated July 2, 2018 Views 12,379 Applies to:


You could try the methods in this artilce -> How to troubleshoot damaged drawings invisio;EN-US;826418

This article discusses how to troubleshoot damaged drawings in Microsoft Office Visio 2007, Microsoft Office Visio 2003, and Microsoft Visio 2002. This article describes some symptoms that may indicate that the drawing that you are working with in Visio is damaged. 

Additionally, this article lists some recovery methods that you can use on the damaged drawing. They include general troubleshooting methods, methods to try if you can or cannot open the drawing, and methods to help prevent damage that may occur to drawings.

Hope that helps


William Zhou CHN

William Zhou

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