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Skype for Business repeating messages

JenniferHurd- [O365] asked on

We have a client who has multiple users that receive repeating messages in their Skype conversations within the organization.  The do not receive repeating messages from us who is outside their organization.   It is somewhat random but is happening to multiple people and not always the same people. 


Example:

User 1 receives duplicate messages from User2 @ 9am

User 1 receives normal messages from User 5 @ 9:05am

User  1 receives duplicate messages from User 3 @ 9:10am

User 1 receives duplicate messages from User 4 @ 9:15am

What could be causing the duplicate messages.  Her computer is not going offline at all during this time.

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