Question

Q: [SOLVED] Uninstall Skype for Business Basic 2016

I have to uninstall my Skype for Business Basic 2016, in order to download the full Office 365. But everytime I try to uninstall I get the following error message "This product installation has been corrupted. Run setup again from the CD, DVD, or other original installation source". Please help!

Answer

A:

Hi Stephanie,

 

From your description, you are not able to uninstall the Skype for Business Basic MSI desktop client. Please follow the steps below to see the result:

  1. Go to the Microsoft Download Center, download the Lyncentry.msi file to your computer
  2. Run the file to setup the program
  3. Go back to Control Panel>Prgrams and features>uninstall a program>find the Skype for Business Basic 2016 then uninstall it.

 

Thanks,

Rena

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Views: 4,035 Last updated: May 19, 2018 Applies to: