Q: [SOLVED] Uninstall Skype for Business Basic 2016

I have to uninstall my Skype for Business Basic 2016, in order to download the full Office 365. But everytime I try to uninstall I get the following error message "This product installation has been corrupted. Run setup again from the CD, DVD, or other original installation source". Please help!



Hi Stephanie,


From your description, you are not able to uninstall the Skype for Business Basic MSI desktop client. Please follow the steps below to see the result:

  1. Go to the Microsoft Download Center, download the Lyncentry.msi file to your computer
  2. Run the file to setup the program
  3. Go back to Control Panel>Prgrams and features>uninstall a program>find the Skype for Business Basic 2016 then uninstall it.




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Views: 4,035 Last updated: May 19, 2018 Applies to: