File too large Error: The file specified is larger than what the Office Online Viewers are configured to support. Reduce the size of the file to view it online.

Hi,

From the description, it looks like you are using chrome, let us try using Internet Explorer and check if it helps.

Hope this information helps you. Please let us know if you need additional information.

Thank you.

Hi Shivanshu,

I tried the hyperlink you have provided and was able to replicate the problem. Technically, you should not have this problem as we have a file size limit much greater than 21MB. I will send this issue to an engineer who should get in touch with you in the new year.

Hope we can help resolve the issue.

Hi Poonam,

Is there any solution, as i got stuck in the same problem, also can you please let me know the file size limit if any and is there any way to increase?

Thanks

Akshay

From OpenURL, the max PPT file size we support today is 10MB. Unfortunately, we do not have any plans in the near future to change this number.

Are you using OpenURL?

From OpenURL, the max PPT file size we support today is 10MB. Unfortunately, we do not have any plans in the near future to change this number.

Are you using OpenURL?

Hi Poonam,

I am trying this.

<iframe src='https://view.officeapps.live.com/op/view.aspx?src=http://imcredentialed.s3.amazonaws.com/Training/19/Chapter11/1.pptx?AWSAccessKeyId%3DAKIAICFW4H35YAJF6EQA&Expires=1494585080&Signature=zOFfKNbH2Js%2Ba9bRM7RqggC0SPo%3D' frameborder="0" width="100%" height="500" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true"></iframe>

Can you please let me know if there is any solution?

TIA.

Hi Poonam

I'm having the same problem. I'm uploading  powerpoint slides with mp3s into a wordpress dashboard.

The files are loading as expected but when I  view the powerpoints that are >20MB i get the below error also. 

Should this be happening? I have loaded files bigger than 10 MB which suggests its not falling down based on the openurl error you mention below.

Thanks & Regards

Odhran

Hi there Odhran,

This is Ryan from Office Online product team.

Please allow me to try to clarify your situation first then provide some comments.

1. Your PPT file is stored in your own storage (a folder on your Wordpress web site, or somewhere similar), correct?

2. You are using View-Office-Documents-Online to generate an embedded View of the aforementioned PPT file, correct?

3. You are embedding that View onto your Wordpress web page, and have trouble viewing a 20M file, correct?

If all of the 3 above are correct understanding, then unfortunately you are hitting the same 10M cap as seen earlier on this thread. The cap is detailed in this help article, and I am pasting the relevant section below.

The document is too large. Word and PowerPoint documents must be less than 10 megabytes; Excel must be less than five megabytes.

Else, if any of the situation was misunderstood, please kindly help us understanding them better and we would be more than happy to provide more assistance.

Thank you!

- Ryan

can you please suggest some idea to download the following linked file:

https://view.officeapps.live.com/op/view.aspx?src=http://imcredentialed.s3.amazonaws.com/Training/19/Chapter11/1.pptx

I am sorry AvindPal, when trying to open the URL I got this message. Would you double check its availability please? Thanks!