I am using powerpoint 2016 with a MAC and not able to play any of the media slide videos. The message that is coming up is codec unavailable. And also there are two other messages on the top that state "Warning: this presentation contains old media formats that must be updates. Also the other message states "An additonal plug in is required to play back all media in this presentation.
when you click on the update, it states sorry, but 5 of 5 media files can't be updated.
I have downloaded quicktime 7 and VLC media player and none of them play in powerpoint. Is there a certain media player that is only compatible with powerpoint 2016 because some one else's mac was not able to play it and they have the same PP version, but I am able to play it on a windows computer. I have tried every file extension .mov, .wmv, .mp4, and none of them work.
Any suggestions on how to fix this.