How to remove accounts from Outlook 2016?

Would like to remove an email account/folders from my Outlook 2016. 

When I right click on the account (close "name of account") a message pops up saying: This group of folders is associated with an email account. To remove the account, click the File Tab, and on the Info tab click Account settings. Select the email account, and then click remove.

When I follow these directions, the account I want removed is not listed. 

When I go to control panel, mail: it is not listed as a profile to remove. 

Is there a different place to clear this information?


Do you have more than two mail accounts in MS Outlook?

Within Outlook, File>Account Settings>Email the account.........remove.

And/or with outlook closed>Control Panel (View by large icons)>Mail Applet>Show Profiles.....assuming only one listed cancel the dialogue, then Mail Applet again>E-mail then Remove

You cannot remove a default account

1 person found this reply helpful


Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated April 7, 2021 Views 6,571 Applies to: