I had Outlook 2010, upgraded to Office 2013. I have all of the latest updates for Windows and Outlook.
The Signature button is not working under Options / Mail. I click it and nothing comes up. If I open a new mail message and go to Insert, then Signature, that too fails to come up.
What I have tried:
- Closed Outlook, cleared temporary Internet files, restarted.
- Closed Outlook, removed my profile, restarted Outlook and created a new profile.
- Started Outlook as an administrator.
The name of our company changed on 1/1, so I need to update my signature with the new name, but I am unable.
I don't know if it matters, but before the new profile, my signature was being added to outgoing emails correctly. Now with the new profile, I get no signature at all.