Question

Q: Reported error (0x800CCC92) : ‘Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR [AUTH] (#MBR1213)

Hi Dave,

I know how important being able to receive an email from your account; we'll make sure this will be taken care of.

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I have the same problem.

Hi, running Microsoft Office Home & Business 2010 on Win 7 Pro. BT/Yahoo is my e-mail handler & Outlook is my mail client.

I am constantly getting Outlook Mail pop up windows asking me to confirm my password.

The window, headed Internet E-Mail says:-

“Enter your user name and password for the following server” The window displays my server (Mail.btinternet.com) correct user name (e-mail address) & password.

When clicking ‘OK’ sometimes it will download my mail, other times it pops up again with an error message

“Task *** Email address is removed for privacy *** – Receiving’ reported error (0x800CCC92) : ‘Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR [AUTH] (#MBR1213) Please verify your account by going to https://login.yahoo.com”

I went to the server via browser log on and reset my password. Outlook mail then worked ok for a day, then it started all over again. Sometimes the problem goes away by itself, but invariably returns.

I complained to BT but they said it was an ‘Outlook’ problem.


Answer

A:

Hi Terry,

Thank you for choosing Microsoft Community.

You may try the Method 1 and 2 from the link below and check if it helps.

http://support.microsoft.com/kb/290684/en-us 

Let us know if you need further assistance.

Thank you.

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Question Info

Views: 5,756 Last updated: July 13, 2018 Applies to: