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Deleted Folders that keep reappearing

I keep deleting folders from one of my inboxes that were placed there by mistake and every time I delete the folder it reappear.  Any suggestions on how to permanently delete this folder?
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Answer

Hi Tim,

Thank you for posting your query in Microsoft Office Community.

 

A quick question before we proceed.

What type of email account is setup in Outlook (POP3, IMAP, Exchange and Exchange Active Sync)?

If you’re using POP3 account then try to scan and repair the PST file then try to delete the folder and check how it works.

Refer to the article below which provides information on how to scan and repair PST file in Outlook.

http://support.microsoft.com/kb/272227

If it’s other account type then create new profile in Outlook, configure an email account and check how it works.

Refer to the link below on how to create a new profile.

http://support.microsoft.com/kb/829918

 

Try the suggestions and let us know the result at your earliest convenience.

                                 
Thank you.

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Question Info

Last updated July 17, 2022 Views 1,375 Applies to: