Create a search folder filtered on an email address or domain

I'm trying to create a search folder in Outlook 2013 to show all mail to or from a company e.g. @company.com.  I'm having limited success as Outlook seems hard wired to use Display Name which is different depending on the source of the email.

For example I can send an email to a recipient at @company.com e.g. joe.bloggs[at]company.com which has a Display Name of 'Joe Bloggs <joe.bloggs[at]company.com' however incoming messages often just have a display name of 'Joe Bloggs' or 'Bloggs, Joe'.  The search filter doesn't these derivatives up which is massively frustrating.

I have also tried using the advanced filter but this appears to use Display Name too i.e. it does not find the derivatives.  Am I missing something here or is a simple filter by actual email address missing from Outlook?

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Hi,

Thank you for posting your query in Microsoft Office Community.

I understand your concern and will I assist you with this issue.

Let's create new Search Folders with one of the following criteria's and verify the result.

Right click on the Search Folders >New Search Folder > Custom > Create a custom Search Folder > OK > provide a Name to the search folder > Criteria.

a) In the From field add the domain name with quotes as mentioned in the following example, "@microsoft.com" > OK > OK > OK and verify the result. 

b) In the Search for the word(s) field enter the name of the domain with quotes like "Microsoft" > click on the In drop down option and select subject field and message body > OK > OK > OK and verify the result

Note: First create the search folder following steps mentioned in a). If it doesn't fetch result as expected then proceed with b).

Hope the above information helps.
Keep us posted on the status of the issue and we will be glad to offer our assistance.

Thank you.

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Hi Daniel,

I have followed steps a) and b) and neither yields the correct results: a) finds emails only where the display name contained "@domain.com" and b) finds only the emails where the subject or body contains the string.

I'm trying to filter by an email address, which would seem a reasonable request.  If I specify an email address in the from/to fields it does not find entries where the display name did not contain the email address string e.g. 'john.doe' is the display name.

Given the effort that I've put into researching a solution it would appear that Outlook does not support this - which is actually quite an amazing statement, unless you can advise otherwise.

Del

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Hi folks

I too have a similar problem but what I find intriguing is that when I apply the advanced filter to find for example "Microsoft.com" in the "FROM" field in my Online archive the system returns the correct results but when I apply the same filter to find current emails in my active Inbox it doesn't work.

I can't imagine why and I have scoured all settings, options and anything that might make the system search the full email address.

Looking forward to an answer but I guess we aren't going to get one at this late stage given it is almost 6 months since you initially asked for help.

Paul

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Last updated June 10, 2021 Views 1,705 Applies to: