Attempting to open links in Outlook 2013 in any email to any website yields an error that says "something unexpected went wrong with this URL: (INput URL). Class Not Registered

Allan Nguyen asked on
As the title states -- I am unable to open any links in Outlook 2013.

All links that I click on provides me with an error stating:

"Something unexpected went wrong with this URL: "http://blahblahblah" Class not registered.

how do I go about fixing this solution?

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Girish M replied on

Hello Allan,


As per the description provided, it looks like you are not able to open hyperlinks in Outlook.


Before we proceed I would require some more information to assist you better.


Which is default browser set-up on the system?


Make sure Internet explorer is set as default browser and then try opening hyperlinks in Outlook.

Refer to the following link to make Internet explorer default browser:


If issue persists, reset Internet Explorer by running the Fix it in the following article and verify the results.


Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.


I hope this helps. If you need any further information, you can always reply and I’ll be happy to help you.


Thank you

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