How to change the sender's email address in mail merge with word?

I just sent a bunch of  emails to people with the wrong email address using mail merge because I thought I would be given the option to select what email address I was going to send from. But that's not the case.

 

Now I want to send more messages, but with the correct email account. How do I go about selecting the correct sender email account?

 

I found some workarounds, but is there not a simple straightforward way to simply choose the correct mail account you want to use?

 

Also how do I go about adding attachments to a email merge with word?

 

Thank you

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Answer
Answer

To change the sending email address on a mail merge in Word 2013 you will need to make some changes in your corresponding Outlook 2013 account first.

1. Add the email account you wish to send FROM to your Outlook account,

2. Set it as the default email by going to File/Account Settings/Account Settings and clicking on the email you want.

3. Click on Set as default - a check mark will appear next to the account.

4. Then go to File/Options and under the Mail Category/Send Options make sure that the "Always Use the Default Email to Send Messages" is checked off.

5. Save and Exit.

Word and Outlook will now use whatever is marked as the default email as the sending email address on a mail merge.

Thanks for reading - please let me know if it helps!

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Answer
Answer

To change the sending email address on a mail merge in Word 2013 you will need to make some changes in your corresponding Outlook 2013 account first.

1. Add the email account you wish to send FROM to your Outlook account,

2. Set it as the default email by going to File/Account Settings/Account Settings and clicking on the email you want.

3. Click on Set as default - a check mark will appear next to the account.

4. Then go to File/Options and under the Mail Category/Send Options make sure that the "Always Use the Default Email to Send Messages" is checked off.

5. Save and Exit.

Word and Outlook will now use whatever is marked as the default email as the sending email address on a mail merge.

Thanks for reading - please let me know if it helps!

Hi.  Thanks for these steps.  It helped me 50% with mail merge.  I believe this should work if you have one email account setup in your MS outlook.  In my case using Outlook 2013, I have 2 accounts, and even if I set as default my account 2, it will always send using account 1.  Following the steps above, plus adding the missing step, gets my mail merge to work:

6. In Outlook 2013, click File > Account Settings > Account Settings... 

7. Click "Data Files" tab

8. Click to Select the Name of the PST file of the email address that you want to set as default.

9. Click Set as Default.  Close the Account Setting tab and you're good to go with the MSWord Mail Merge.

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Last updated September 15, 2021 Views 246,359 Applies to: