0x800ccc62 outlook error messsage

Am currently in Canada and using Outlook 2010 for my email (on Windows 7 OS). Receiving emails is OK but when sending, I get the following message:

 

Task *** Email address is removed for privacy *** - Sending' reported error (0x800CCC62) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

 

Are you able to help me here as it was working OK in the USA and I've not changed any settings since then. PlusNet (my ISP) say it's something to do with Microsoft and I should contact them!

 

Thanks in anticipation.

Kind regards.

Heather

 

Question Info


Last updated December 14, 2017 Views 535 Applies to:
Answer
Answer

Hello,

 

You may follow the suggestion provided in the thread link below which discusses the similar issue and verify the status:

http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/0x800ccc62/e12461d0-355d-4038-ab12-c97f02896f42

 

If the issue still persists, reply and we are happy to assist.

Thank you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.