Hello. I'm a long time user of Outlook and HTC Smartphones. Since the very beginning I've been synchronizing the E-mails, Contacts, Calendars, Task, etc., between my PC and my Smartphone, using the specific applications of HTC available at each version/terminal. Now I've just upgrade the Outlook 2013 version I' been using for the last months at my PC to the Outlook 2016, and from that moment on the synchronization that was working perfectly by means of the "HTC Sync Manager" with my HTC One with Android 5.0.2 is not working any longer as it was. The problem is specifically with Contacts and Calendars, performing still OK with the Gallery and Music. I've re-install several times the latest version (220.127.116.11) of the HTC Sync Manager, but it is still not working. The message I get on the HTC Sync Manager is "Cannot synchronize. Connect your device again. Error ".
I'm a little desperate because I've working for many years using the Outlook as my global organization tool, and by synchronizing with my smartphone I always have my Appointments, Contacts, E-mails, etc., updated with me when I´m traveling or out the office.
I'll really appreciate advice on this. :)