Teams meeting plugin in Outlook

Hi Edz,

I understand that you want to see the Teams Meeting add-in in Outlook client like below:

The Teams Meeting add-in is automatically installed for users who have Microsoft Teams and either Office 2013 or Office 2016 installed on their Windows PC. Users will see the Teams Meeting add-in on the Outlook Calendar ribbon. If you do not see the Teams Meeting add-in, instruct them to close Outlook and Teams, then restart the Teams client first, then sign in to Teams, and then restart the Outlook client, in that specific order.

For your referemce: https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook

Thanks,

Richard

Hi Richard,

Thanks for the reply. Unfortunately, I've already done that a couple of times prior to asking here in the community. Still doesn't work. Sadly.

Thanks and best regards,

Edz

Hi Edz,

I also found a blog relate to the Microsoft Teams add-in for Outlook, please read it and make sure you meet all requirments: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Why-can-t-I-see-the-Microsoft-Teams-Meeting-add-in-for-Outlook/ba-p/174630

Meanwhile, from my test, if you log on Teams and Outlook with different account, I also can't see the Microsoft Teams add-in button on Outlook, so please make sure Teams account cyou  signed into should be a same account as the primary email account you signed into Outlook client.

Thanks,

Richard

Hi Richard,

You have been very helpful with me. Thanks!

Unfortunately, still doesn't work for us. I've even reinstalled Office and Teams.

Looks like MS needs to update their plugins.

Thanks and best regards,

Edz 

Hi Edz,

To better help you, please send us some screenshots of this issue, we will help to check it:

1. The version of Outlook. File > Office Account > Product Information
2. The version of Teams. Click your avatar > About > Version > the screenshot of the versionn number (show the top of window)
3. The account you signed into Teams. Click your avatar > capture the sceenshot
4. The primary account you signed into Outlook. File > Info > Account Settings > Account Settings.

Thanks,

Richard

Hi Richard,

Thank you very much for the help.

Here's from my end:

1) Outlook version: 

2) Teams version:  

^^Compatibility issues with the version?

3 and 4) Same account as I only have one O365 Business Premium license

Best regards,

Edz

Hi Edz,

I am using the same verison of Outlook (16.0.9126.2152) like you, and I am using the Teams (1.1.00.8751). And I can see the Teams add-in in Outlook client (using same Office 365 account):

So, we suggest you also try following:

1. Update your Teams to the latest version, then Quit your Teams.
2. Restart your Teams app.
3. Then restar your Outlook client (after restarting Teams).

After did above steps, I can the Teams add-in in Outlook.

Meanwhile, please go to: File > Options > Add-ins to check if Teams add-in is listed under the "Active Application Add-ins", if no, please go to "Manage : Go" to select the Teams add-in:

Thanks,

Richard

Hi Edz,

Have you followed my above steps? If you have any updates with us?

Thanks,

Richard

Hi Richard,

Still nothing.

Thanks!

Best regards,

Edz

Hi Edz,

Ok, thanks for your feedback. After the researching, I found a official article the Teams add-in for Outlook's requirements, please try following troubleshooting steps:

• Restart the Teams desktop client.
• Sign out and then sign back in to the Teams desktop client.
• Restart the Outlook desktop client. (Make sure Outlook isn't running in admin mode)
• Make sure the logged-in user account name does not contain spaces. (This is a known issue)
• Make sure single sign-on (SSO) is enabled.

For more information, please see: https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook

Thanks for your efforts.

Regards,

Richard